What is music mode?

Online meetings and hybrid platforms have become a mandatory tool in our daily lives. Many use those platforms for educational or business purposes but from healthcare to art, hybrid communication is everywhere; but what about music? Music mode is a feature which many commercial meeting products supports. It enables users to have music performance over network with the audio at highest quality.

Performing music in an online meting, photo by Omar Prestwich

Even though you dont care about the latency, you may still face many problems when performing music in an online meeting. Some sounds may not be heard or heard differently. I personally have been taking accordion classes during the pandemic and I can briefly say that it was a very bad experience to have to change the octave of the sound or the tone all the time in order to keep things “perceivable”.

There are many reasons behind these problems and I will try to go through the reasons for them while telling about how music mode feature solve these problems. My knowledge about the topic is based on what I learned from music mode announcement of commercial software products and from our talk with Bjørn Winsvold, a Principal Engineer working on music mode in Cisco Webex Room Devices. Lots of thanks to him for giving me his time and explaining to me the journey of the sound from the speaker of a participant to the microphone of another participant!

Music Mode vs normal audio path as Bjorn Winsvold explained in a Webex Board

The most popular meeting software platforms are focusing on creating a smooth meeting experience regardless of how quiet or meeting friendly your environment is. So it wouldn’t be wrong to say that the success of a meeting software is very dependent on how good the noise cancellation is or how smooth and plain your sound is transferred to the other participants. However, the software modules that allow us to have a smooth meeting experience can also be the reasons why we have problems when we play music in a meeting.

I will talk about these modules and what kind of solutions Cisco Webex, Zoom and Microsoft Teams offer with music mode features of theirs.

Music Mode in Webex

Noise reduction

Noise reduction is a very useful feature we can get from commercial meeting software. It removes your coffee machine beeping constantly, your washing machine screaming and gives you a plain environment to present by removing static noises. On the other hand, the very same feature may think of music as noise and remove it too. For example if you are an accordion or violin player and want to keep playing a chord for a second, then the noise reduction algorithm may remove the sound by accepting it as “noise”. So the meeting products should disable these modules or change them. For example Webex solves the problem by increasing the duration it uses in order to categorize a constant sound as “noise” while Microsoft disables the module.

High Fidelity Audio Mode in Zoom

Audio compression

The audio needs to be compressed and decompressed because most of these solutions are using standard audio codec for the transmission of the audio packets. This also means compression algorithms are very essential for audio quality. For music mode, the compression algorithm and compression rate becomes even more important and all three products promises higher audio quality in music mode.

High Fidelity Music Mode in Microsoft Teams

Auto gain controls

Another step in the journey of audio is the gain control. The purpose of this is to reduce the dynamic range of gains in order to make them be heard clearer. Zoom eliminates this step in music mode while microsoft teams gives the option to eliminate to the user. Cisco Webex replaces this module with a limiter to prevent overload of the signal before it is sent to the codex.

High pass filtering

It is common in these systems to apply a high-pass filter to the microphone signal in order to remove low-frequency noise. For music mode this is not a good idea since you then will lose the low tones from your music especially if you are using a bass guitar etc.

Conclusion

Long story short, it is actually possible to have music lessons when you can’t meet with your teacher and it is as efficient as an in person lesson and also as fun! You just need to know what to look for and choose the optimal software for your needs. It is also possible to use Cisco Webex Devices with Zoom or Microsoft Teams meetings so that you can benefit from both solutions’ features.

As I have more insights for Cisco software, I viewed the solutions mostly from their architectural choices but if you want to read more about differences, below you can find more information about different “Music Mode” solutions of the three software platforms: